You have 14 calendar days from your delivery date to return an item. Items must be unworn, in original condition, with all original tags and packaging. Custom, special order, engraved, or clearance items are not eligible for return.
Do you have an extended holiday return policy?
Yes. Purchases made between November 26 and December 26 can be returned through January 7, giving you extra time over the holidays.
Do you offer free shipping?
Yes, we offer free shipping on orders over $250.
Do you offer free gift wrapping?
Yes, we include free gift wrap on our orders, so your piece arrives ready to give.
How does ring sizing work?
Standard rings include one free size adjustment if the ring is returned to us unworn; you're responsible for the shipping cost to send it back for resizing. Custom or made-to-order rings can't be resized by us, so we recommend checking your size carefully before ordering, or visiting a local jeweler for those styles.
Do you ship internationally, and who pays customs or duty fees?
Yes, we ship internationally. For international orders, you're responsible for any customs duties, taxes, or import fees charged by your country, separate from our shipping cost.
What if my item arrives defective?
Report any defect within 24 hours of receiving your order, including photos, and we'll arrange a replacement or refund.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, and Apple Pay. All transactions are processed in USD.
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