FAQ's Frequently Asked Questions by Customers
Welcome to our FAQ page, where we address the most common inquiries about The Irish Jewelry Company, our products, and services. If you need more information, please do not hesitate to reach out to us.
1. What types of jewelry does The Irish Jewelry Company offer?
Our collection spans a wide variety of handcrafted jewelry, including necklaces, bracelets, earrings, and rings, all inspired by Irish culture and traditions. Each piece combines classic Celtic motifs with modern design elements.
2. Where is The Irish Jewelry Company's jewelry made?
Our jewelry is designed in the USA and Ireland, ensuring each piece captures the essence of Irish heritage with a blend of American and Irish craftsmanship. Production takes place in Ireland by skilled artisans who adhere to traditional jewelry-making techniques.
3. Does The Irish Jewelry Company offer international shipping?
Yes, we offer international shipping to several countries. Shipping costs and delivery times vary depending on the destination. For more specific information, please check our shipping policy page.
4. Can I return or exchange an item?
Yes, we accept returns and exchanges on most items within 14 days of purchase, provided they are returned in their original condition and packaging. Some exceptions apply, such as for custom-made or sale items. Please consult our returns and exchanges policy for complete details.
5. How do I care for my Irish jewelry?
To maintain the beauty and longevity of your jewelry, avoid exposing it to chemicals, extreme temperatures, and moisture. Store your pieces in a dry location and polish them with a soft cloth when necessary to preserve their luster.
6. Are there any physical stores where I can view The Irish Jewelry Company's products?
Currently, our jewelry is available exclusively online, which allows us to offer a broad selection and excellent prices by minimizing overhead costs. We update our online store regularly with new pieces and collections.
7. Does The Irish Jewelry Company offer custom jewelry services?
Yes, we provide custom jewelry design services where you can collaborate with our designers to create a unique piece that reflects your personal style or celebrates a special occasion.
8. How can I ensure I'm buying the right ring size?
We provide a detailed ring sizing guide on our website. If you're uncertain about your size, you can download and print our ring sizer or visit a local jeweler for a professional measurement.
9. What payment methods does The Irish Jewelry Company accept?
We accept a variety of payment methods, including major credit cards, PayPal, and other digital payment options. All transactions are securely processed to protect your information.
10. How can I stay updated with The Irish Jewelry Company's new releases and offers?
Subscribe to our mailing list to receive updates on new releases, special offers, and exclusive discounts. You can also follow us on social media to get the latest news and peek behind the scenes.
Thank you for your interest in The Irish Jewelry Company. If you have any other questions, please feel free to contact us.
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